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Operations Lead at DHL




Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we’re looking for an

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Operations Lead

Primary purpose of the role

To maximise the perfomance of the operation by directing the daily, weekly & monthly activities. Providing leadership, motivation, training and development of the workforce whilst adhering to the budget.

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Key Accountabilities

Adhering to the budget as agreed between DHL and Clients

Effective leadership and management of the operational teams

Ensuring a safe, secure, clean and fair work environment for team members

Team building and morale management

Ensure compliance to standard operating procedures

Maximise accuracy, productivity and space utilization

MHE and shuttle truck management

Management of overtime requirements and the overtime account

Management of casuals and the casual account

Consistently achieve established key performance indicators for productivity, accuracy and housekeeping

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Ensure a sufficient amount of pallets for orders and production at all times

Ensure the timeous turnaround time for vehicles and export orders

Ensure correct amount of staff allocated to the various operational teams and monitoring thereof

Ensuring excellent presentation of stock to inspectors / customers

Timeous clearing of production lines

Performance Indicators (What criteria will be used to assess the performance of the role holder)

Responsibility for security and risk management

Project Management

Continuous improvement

Vendor Management

Planning, Organising, Control

Customer Service

Management Information Systems

Human Resource Management

Industrial Relations Management

Financial Management

Management of Infrastructure




Tertiary qualification in Logistics, Supply Chain Management, Warehousing and / or Business Management

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3 years practical management/supervisory experience


Computer literacy

Communication skills

Ability to work within a rapidly changing environment

Deadline driven

Good written and communication skills

4- 5 years Logistics / Warehousing experience

Enforcement of Health & Safety procedures and identify hazards

Achieve work targets and is willing to take on additional roles / responsibilities

Ability to work under pressure

Working in a team environment

Interpersonal skills

Skills development


English – Written and spoken

Closing Date:15th December, 2021


Click Here to Submit your CV and Application on Company Website

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