Technical Assistant at University of the Free State

• A detailed curriculum vitae and cover letter (please note that the first three (3) referees on your CV will be contacted with regard to reference checking);
• Certified copies (not older than 6 months) of all academic records;
• Certified copies (not older than 6 months) of qualifications (please provide the SAQA accreditation in the case of foreign qualifications);
• A certified copy (not older than 6 months) of your identity document (ID);
• Proof of registration with a Professional Body (if applicable);
• A copy of your driver’s license (if applicable).
• A service record of your current employer / last employer.

Duties and responsibilities:

• Orders computer equipment.
• Maintenance of computers.
• Install new computers.
• Install software.
• Solve technical problems during practical sessions and tests.
• Liaise with other technical assistants of the Department of Computer Science and Informatics, as well as the technical personnel of ICT services.
• Report weekly on all laboratory equipment.
• Responsible for access control and security in the laboratories.
• Responsible for stock control of technical equipment in the Department.
• Provide technical support to staff within department.
• Provide support during special events, e.g. open days and project days.
• Provide support on Global Protect VPN.
• Responsible for the CSI software management.
• Maintenance and monitoring of security cameras.

Inherent requirements:

• Grade 12 on NQF level 4 plus an applicable qualification in Information Technology on NQF level 5 or higher.
• Proven experience on computer apparatus and networking.

Required competencies:

• Business Acumen

o The ability to adhere to rules and strictly follow work regulations.
o Knowledge of Microsoft programmes.
o Proficient in using MS Office.

• Results Orientated

o The ability to cope with a frequently changing environment and to adapt to evolving situations.
o The ability to deal calmly and effectively with high stress situations.

• Strategic Thinking

o The ability to deal with several activities at a time.
o The ability to be creative and open-minded when addressing work issues.

• Leading

o The ability to maintain high levels of personal motivation, energy and enthusiasm.
o The ability to be cooperative with others, display a good-natured attitude, and encourage people to work together.

• Building Coalitions

o The ability to be self-assured and at ease with people in all types of social situations.
o The ability to interact with others and establish personal connections with people.

Recommendations:

• A Bachelor’s degree with Computer Science Ill or an equivalent qualification on NQF level 7.

Assumption of duties: