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Call Center Agent at Ciazcon

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Currently we are searching for a Call Center Agent for Johannesburg, South Africa.

Responsibilities of this Post:
Answer courteously inbound calls.
Respond to customer inquiries.
Generate customer interest in the services or products offered by the company.
Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve the customer services.
Manage and update customer databases with the status of each customer.
Coordinate with the dispatch team to send products or provide services on time to customers.
Provide customers with brochures and information packages on products or services.
Build customer loyalty by follow-up of customer calls.
Manage filing, mailing, correspondence and other management tasks.

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Requirements of this Post:
Matric Certificate.
Two years experience as Call Center Agent.
Ability to work on your own as well as in a team.
A great telephone manner with excellent communication skills.

Closing Date :17th Feb, 2022

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website

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