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Officer: Quality Controller at DHL
BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our Customers, but for every member of our Group too.
At DHL Supply Chain South Africa we’re looking for an…
Officer: Quality Controller
Primary purpose of the role
Ensure compliance of operation sites towards quality management system, regulatory and specific client quality requirements. Ensure at all times, operational standards and procedures are adhered to in accordance with GDP guidelines. Support the operations in achieving all of the contractually agreed Key Performance Targets for the customer. Ensure customer satisfaction through delivering of good quality services throughout the operations.
Key Accountabilities
Ensure implementation & maintenance of a Quality Management System. Ensure compliance to Standard Operating Procedures (SOP’s) Ensure company policies are communicated, applied and enforced
Understand the basic principles & objectives of world class distribution centre
Implementing basic problem solving techniques
Understanding and applying basic cost control measures
Understanding the documentation used in QA and operations
Ensure Document Control system is in place and documents (SOP’s/WI/Forms) are reviewed and updated as required Record any non-conformance/incident/damage immediately.
Assist with the induction and training of new staff as and when required
Complying with company policies and procedures
Complying with Health and Safety regulations
Perform administration tasks according to standard operating procedures
Perform additional duties as assigned by management
Working in a safe manner
Ensure that operations are carried out in accordance with GDP/GWP
Approve the initial and continuous training programme for all personnel involved in distribution activities
Ensure that all personnel are trained in GDP/GWP
Take corrective measures in respect of the deficiencies with regard to inspection reports from internal and/or customer audits Involved in the qualification and approval of suppliers and customers
Ensure a Change Control programme is implemented and maintained
To be able to assist co-ordination and perform promptly any product recalls
Ensure that all employees are conversant with the system laid down for using and following the Standard Operating Procedures in accordance with DHL Path to Quality.
Ensure that inspection audits are performed on all third party contractors whereby it is established that written systems are adhered to and all operations are carried out in accordance with approved written procedures.
Ensure that adequate pest control and cleaning programmes are in place at the distribution facility, using acceptable food grade bait, and to ensure that precautions are taken to ensure that product contamination does not occur.
Ensure that self-inspection audits are performed according to a schedule and any deviations followed up and the necessary corrective measures are implemented
Manage the receiving and sampling of Unapproved Product received from the Client.
Check all relevant documentation in order to formally release final product for distribution. (if required)
Approve Technical/Quality Agreements and contracts with the various Principals and Suppliers which specifies their respective responsibilities Ensure that a CAPA programme is maintained
Ensure that the processes needed for the Quality Management System meets First Choice Requirements and complies with international ISO & GDP standards. In addition, ensure that these Systems and processes are established, implemented, and maintained. Reporting to Management on Quality Management System performance and any need for improvement.
Ensuring awareness of client and quality requirements throughout the organisation
Functioning as liaison with internal and external parties on matters relating to the Quality Management System
Work in collaboration with relevant Acts and operational requirements
To ensure control over the facility; working together with the Distribution Centre Manager / Responsible Pharmacist
Ensure reporting data on relevant global DHL systems (QSA, CAPA’s, etc.)
Plan monthly / quarterly Quality Review meetings
Immediately reports discrepancies, incidents, near misses and non-conformances.
Drive Quality culture through consistent communication and employee engagements
Ensure full compliance with all relevant regulatory, customer and legal obligations prior, during and after implementation Ensure written SOPs fulfil quality requirements (legal and customer)
Prepare and participate in customer, regulatory and internal operational audits as required and work with the team to implement agreed action plans.
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Performance Indicators (What criteria will be used to assess the performance of the role holder)
Full Legal Compliance with regard to Legal, Complaints, Recalling, and goods returned or rejected
Accuracy in checking, reporting and spreadsheet input
Organizational and time management skills
Achievement of goals or targets in terms of the DC operational service level agreements with Principals
Qualifications
Matric
ISO 9001:2015 Implementation & auditor training (advantage)
Diploma/Certificate in Logistics,Warehouse and distribution
Skills/Competencies/Experiences
Good analytical and numerical skills
Excellent communicator (verbal & written)
Computer literate (Word, Excel & Email, & Associated pharmaceutical programs)
Excellent organizational & time management skills
Knowledge of Health & Safety requirements
Ability to interpret and implement policies, processes and objectives.
Meeting deadlines
Maintaining accuracy
Experience in and working knowledge of Quality Assurance and Regulatory Compliance
Operational experience in the Supply Chain industry
Excellent interpersonal, leadership, motivation and planning skills
Languages
English – Written and spoken
Closing Date :28th Feb, 2022
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
