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Pharmacist at Discovery Ltd.

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About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
To accurately assess CIB applications, in line with CIB products and in accordance with benefit entry criteria and established protocols.
Areas of responsibility may include but not limited to
The successful applicant will be responsible for but not limited to the following job functions:
  • Maintain acceptable daily turnaround times in accordance with CIB Quality standards
  • Apply government stipulations in terms of PMB’s and treatment algorithms
  • Identify and review cases falling outside of CIB protocols
  • Receive and process inquiries from providers related to adding/amending medication
  • Manage Chronic appeals process
  • Call centre and operational support
  • Make outbound calls to obtain or confirm clinical information from providers and members
  • Interpret bulk data imports according to DH protocols and clinical criteria.
  • Review requests for unregistered medication

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Competencies
Action Orientated: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Timely Decision Making: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
Interpersonal Savvy: Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Self-Knowledge: Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn’t defensive; is receptive to talking about shortcomings; looks forward to balanced (+’s and –’s) performance reviews and career discussions.
Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
Education and Experience
The following requirements are essential:
  • Matric
  • B. Pharm
  • Registered with South African Pharmacy Council (SAPC)
  • Microsoft Office
The following requirements will be advantageous:
  • Experience in retail or courier pharmacy
  • Understanding of DH product and benefits
  • Understanding of DH funding and policy rules
  • DH and CIB Systems
EMPLOYMENT EQUITY

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The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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