Operations Administrator at Fidelity Services Group

Operations Administrator

MAIN PURPOSE OF JOB:

As an operations administrator you are responsible for the overall management of the administrative function for the operations department in an efficient and professional way.

QUALIFICATION & EXPERIENCE:

• Matric
• Excellent Communication Skills (English and Afrikaans)
• Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook)

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Listener experience advantageous
• Easy roster experience would be advantageous

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DUTIES

• Coordinate meetings as required
• Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department.
• Maintain the Regional Manager’s diary
• Maintain the Regional Manager’s filing system
• Coordinate and book all operational travel & accommodation
• Management of orders & CAPEX’s for the operations department
• Compiling of operational reports: Weekly & Monthly
• Management of Push to Talk device (PTT’s) -includes ordering, blacklisting, sim swops, repairs, etc
• Assisting with Tablet queries
• Crime stats
• Maintain AR headcount – includes promotions, termination, staff requisitions, etc
• Draft communication iro company initiated client cancellations for branches
• Assist with management of excess leave
• Assisting with the management of excessive cell phone accounts
• Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information.
• Answer and screen all calls to the Regional Manager
• Delegate correspondence or telephone calls when appropriate
• Assist Area Managers/Training Instructors with ad hoc tasks as and when required
• Ensure the Regional Manager office has an adequate supply of stationery including branches
• Assist with any client complaints which reach the Regional Manager’s office, and ensure they are resolved within the prescribed timelines
• Ensure that the AR Department and Regional Manager office are cleaned and secured, at all times
• EHS representative for AR department
• Receive and investigate client complaints
• Ensure non-occurrence of same problems
• Daily, weekly, monthly reports
• Time sheets
• Maintain staff levels and productivity
• Have expert knowledge about all facets pertaining to your position
• Attend all required meetings and training sessions
• Keep your workstation/office neat and tidy at all times
• Not abuse company telephone for private calls

Closing Date :18 March 2022

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website